Privacy Policy

Privacy Policy

At ExpressCargoDeutschland, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our logistics and freight services.

1. Information We Collect

We may collect the following information:

  • Full name, company name, and contact details (email address, phone number)

  • Pickup and delivery addresses

  • Shipment details (weight, dimensions, contents description)

  • Payment and billing information

  • Communication records (emails, calls, messages)

  • Website usage data (IP address, browser type, cookies)

2. How We Use Your Information

Your information is used to:

  • Process and manage shipments and deliveries

  • Provide customer support and shipment updates

  • Generate invoices and process payments

  • Improve our services and website performance

  • Comply with legal and regulatory requirements

3. Data Sharing

We do not sell or rent your personal data. Information may be shared only with:

  • Shipping partners, carriers, and customs authorities (when required)

  • Payment service providers

  • Legal authorities if required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.

5. Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

Requests can be sent to: info@expresscargodeutschland.com